It's not between you and your boss, your critics, your editor, your competition, your spouse or some other outsider.
The essential confrontation, of course, is with ...read more
If you want to cool your house to 68 degrees fahrenheit quickly, setting the thermostat to 62 degrees isn't going to get it temperate any faster than if you set it ...read more
No need to read the whole book, I can just glance over the Cliffs Notes... I get it.
I don't need to hear your whole pitch, just show me the summary slide... got it ...read more
It's easy to imagine habits like a scotch after dinner, biting your nails or saying, "you know" after every sentence. An event or a time of day triggers us, and we ...read more
Here's how a storekeeper makes sure the store is working: She sits at the register and watches.
If the line is twenty people long and folks start walking out, she ...read more
Here are some online tools I've been using with a lot of satisfaction. Of course, your mileage may vary:
Feedblitz is a reliable, handmade alternative to Feedburner ...read more
Let's assert that you're almost certainly not going to be the very first person to live forever.
Also worth noting that you're probably going to die of natural ...read more
The most common thing people ask me about is how to get picked, a shortcut to success, a way to spread an idea or build a platform without doing a particularly large ...read more
Perfect doesn't mean flawless. Perfect means it does exactly what I need it to do. A vacation can be perfect even if the nuts on the plane weren't warmed before ...read more
Why is it so hard for organizations to understand what Tony did with customer service at Zappo's? Instead of measuring the call center on calls answered per minute, ...read more
